Zezo forum:

Post by patmaillou94 | 2017-12-13 | 21:02:07

impossible to display the winds and move the map

13 Comments

Post by patmaillou94 | 2017-12-13 | 21:02:58

on the other hand it works with mozilla

Post by zezo | 2017-12-13 | 21:14:22

The extension has no connection with the router itself (other than open a new page with certain URL)

I see you are using the latest Chrome (63.0.3239.84) so upgraded to it. Still no problem.

I haven't done any changes recently either, so it should be something transient. Try forcing a reload (control-F5/control-shift-r or something) or cleaning the browser cache. If it does not work please check the console for red lines (control-shift-J)

Post by patmaillou94 | 2017-12-13 | 21:42:19

I did (control-shift-J), but I do not understand anything in what I do not see very talented with computer lol

Post by mak08 | 2017-12-13 | 22:22:19

Can you describe us the steps to reproduce the problem?

Post by patmaillou94 | 2017-12-14 | 00:00:25

again this morning no worries, but late afternoon, I can not see the winds whatever the shape chosen, impossible to move the map and impossible with the right click on the mouse to have access to the options. tried all that my proposed cvetan .and still no change.I confirm that going through mozzilla no worries.

Post by patmaillou94 | 2017-12-14 | 00:03:02

little precision that I go through the extension VR dashboard and by zezo directly the concern is the same

Post by zezo | 2017-12-14 | 06:58:34

Thanks. It would be very strange if it made any difference.

Please try one more thing - try opening the router in Incognito window or separate user profile (click the user icon in the upper right corner and "Browse as guest" or add another user)

Post by patmaillou94 | 2017-12-14 | 10:45:22

when I navigate as a guest, why does it work?

Post by zezo | 2017-12-14 | 12:14:29

There are three possibilities:

- Some piece of cached bad data. But clearing browser data/cache should take care of that.

- A third party extension interfering with it. Extensions are profile-specific. See if you have installed other extension recently and try disabling them.

- Specific browser setting in chrome://flags/ . The new chrome version has introduced new options about mouse event handling. That's something I should investigate because it currently displays warnings in the console

Post by zezo | 2017-12-14 | 12:21:13

It's probably not the third one. Just tried it and it does not change anything (I'm talking about passive event listeners, for the record)

Post by patmaillou94 | 2017-12-14 | 14:38:04

it's ok, everything works normally, without me changing anything. Why I do not know

Post by zezo | 2017-12-14 | 16:06:29

Probably a piece of bad cached data, one of the javascripts. They have cache expiration time of 24 hours and the browser will use the local data during that time. Now the time has passed, it got the correct version and works again.

The other option is some wrong session-related data.

Both should have been fixed by a "Clear browsing data" operation, but it does not always look as expected. Sometimes there other caches along the way between the browser and the web server, sometimes the local browser database gets confused.