Post by iconPost by GBR85 | 2018-03-07 | 18:12:04

I have just bought a full pack on my Iphone for the Volvo leg 7. But the app is still saying I need to set up the boat! Obviously reluctant to try again.....Anybody know how to get money back or sort it out? Thanks, GBR85.

commenticon 6 Comments
Post by iconPost by zezo | 2018-03-07 | 18:15:39
Do you have the separate options checkboxes checked? The interface is not very intuitive. And it lets you set the color of your boat too ;-)

VR take money issues seriously, so you'll get a refund if there is actual problem.
Post by iconPost by GBR85 | 2018-03-07 | 18:55:16
Seems that its an apple problem. They say its because I have a new iphone and the card issuer blocked the payment from a new device. They say it will be cleared at some point. Lets see.
Post by iconPost by GBR85 | 2018-03-08 | 04:24:46
Transaction has gone through. But the delay has meant the game hasn’t picked it up. Anyone have the email address so I can get credited?
Post by iconPost by GBR85 | 2018-03-08 | 05:53:08
I found the help page service here; http://corporate.virtualregatta.com/
Post by iconPost by GBR85 | 2018-03-09 | 17:54:21
Still no response from VR.hmmmmm.
Post by iconPost by GBR85 | 2018-03-10 | 04:41:41
They fixed it! Yippee, faith restored.
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VR ending the ELO ranking.
34
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NMEA feed
128
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Dashboard Map Track Label not including the segment.tag
5
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VR ingame time
6
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VIRTUAL REGATTA and Phillip Ganier. Worst and worst every day...
7
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beta.realsail.net
2
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Escort Frigate
6
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Out of memory. If you are the developer of this content ....
17
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Question about GFS Grib
5
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RORC Caribbean 600
14
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sliding VSR
16
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Trying to use Zezo to select best combination of sails to select
7
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TARA OCEAN 3
9
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RORC Transatlantique Race
6
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Game appears stuck on 00Z weather from yesterday
4
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Sydney to Auckland
28
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Personal Message pages deleted
7
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New zezo fonction
2
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VR Ranking 2021
7
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Autosail malfunction
3
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Comments from a newbie to "long term" routing
1
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Massive thanks to Cvetan
7
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Fleet section mode record not working
2
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Possible routes on the Map tab
3
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Purple skippers on VR Dashboard
3
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UTC or CET time ?
2
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multiple routes?
2
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Real Sail
4
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Map a little gloomy
8
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Trophée Jules Verne - Route à l'envers ?
2
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Looks like weather updates offline for next 18h
26
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Bring the good old days back
7
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All.grib 0.0k ?
9
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different speed
3
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Strange 0.5 mille VR Scale
3
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Just an idea for a new feature...
7
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Connexion impossible
1
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Donations
7
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New leader - seems to be using Zezo
38
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Bravo Zezo
4
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zezo : Huge job - Huge thx
2
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Difference between boat speed display on VR, dashboard and polar curves
7
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Vendée Globe: Track lines falling too short of ischrones
8
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Tara Ocean
29
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VR winds currently not up to date ?
1
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"Sails Change" within the Programming
3
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RORC Transat finish moved to Antigua
3
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Weather update not appearing...
19
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Dashboard not updating.
6
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Boats Skins Vendée Globe
3
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Safari on iOS: Bearing lines gone
3
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Wrong coordinates in zezo
2
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Winds in the chart do not show changes between 78 hours and 114 hours forecast
2
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Decoding of All grib
6
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I CANNOT ENTER FOR 3 HOURS IN THE GAME
23
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Why the vc data is yellow underlined ?
3
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Jules Verne 2020 - "Start NOW" discrepancy VS real time
7
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Would like to know the reasenable time to update your pisition on zezo
16
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Arrival Vendée Globe in Normandy !!?
4
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MIssing the Obvious: How to get Zezo routes back into VR
2
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VG 2020-01-02 has Zezo a problem with geographic or ...
8
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How to retrieve a waypoint (TWA/HDG) that already passed...
16
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Track duration window
3
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Ways to bypass the client to give orders?
6
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Problem to Load zero route in windy.com
40
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French tutorial for zezo
4
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boat positioning
2
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Export routes in GPX format ?
4
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Sail selection issue ?
11
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Your friends boats in Google Earth
2
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Delay in Wind update ?N
1
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VR Dashboard
54
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